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Privacy Policy

Last updated: 23 May 2018

When you access this website, the IP address of the computer you are using to do will be visible to the web server that hosts this website. This is necessary so that information you request (such as web pages) can be delivered to your computer by the web server. Neotherix may also use this IP address to automatically refuse access to our website if the IP address (or group of IP addresses to which it belongs) has been previously identified as being a possible source of hacking attempts, suspicious activity, or spam. Please let us know if you think your IP address has been mistakenly identified in this manner.

The web server hosting this website records your IP address using standard log files, although this information is not linked to any other personally identifiable information. The log files record your IP address, the date and time of your request, the page requested, the referring page, and the name and version of the web browser you used. This data is used to administer the website, monitor the number of visitors to the website, and check for broken links. It is never used by Neotherix to attempt to identify or contact individuals. Any IP addresses recorded in this manner are not kept with any other personally identifiable information.

Error messages can be generated when an error or malfunction with the website occurs, or users attempt to access areas of the website which do not exist or for which access is not permitted. When the error corresponds to a particular HTTP status code generated by the web server, the error message sent to the Neotherix webmaster will include the IP address of the computer requesting the web page at the time. The HTTP status codes returned by the web server that generate this error message are 401 (the server has detected attempted unauthorised access), 403 (access to that web page is forbidden), and 404 (the server cannot find the page requested). The use of IP addresses in this manner allows Neotherix to identify and correct errors with the website, or to identify IP addresses which appear to be the source of hacking attempts, suspicious activity, or spam.

A cookie is a small file that is sent to your computer when you visit a website, so that when you visit the website again, the cookie allows that website to recognise your web browser. Cookies may store user preferences and other information. You can often set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. More information about cookies can be found at Link to external web site.

Neotherix does not use cookies on our website. However, cookies are used by the third-party application Google Maps, to which we provide a link on our contact page. Neotherix has no control over the setting or use of cookies by websites run by third parties. More information on what Google uses cookies for is described in their privacy policy, available at Link to external web site.

Apart from your IP address which is disclosed automatically by your computer when you access web pages, you may access this website without having to disclose any other personally identifiable data.

We collect personal data that you may voluntarily choose to submit while using the contact form on our website. Submitting this form also sends us the IP address of the computer used to submit the form, as indicated on the form when you fill it in. The data you enter in the form is used to provide you with the information you request. The IP address is used to identify and reject contact from submissions from sources suspected of being spammers and hackers, and for no other purpose.

All personal data we collect is subject to United Kingdom and European Union data protection regulations, and is controlled by our Data Protection Policy. We do not disclose this data to any other organisation or individual, unless required to do so by law. We do not automatically log personal data, or provide the means to connect specific individuals to information collected by other means. Only authorised Neotherix personnel may access your data, and are only permitted to use it in accordance with this privacy policy.

You can request that your personal data be deleted from our systems at any time, either by email ( or by writing to us at Neotherix Ltd, Business Club, The Hiscox Building, Peasholme Green, York, UK, YO1 7PR. More detailed general information on data protection can be found on the United Kingdom Information Commissioner's Office Link to external web site.

You should be aware that data sent to us by email or via our contact page is unencrypted and subject to the same security risks as standard email. Therefore, do not send sensitive information to us in this manner.

This privacy policy does not cover third-party websites that are linked to from this website; please refer to those websites for information on their privacy policies. Updates to this privacy policy will be published on this website ( This privacy policy is valid from 23 May 2018.

Neotherix Ltd is registered in England and Wales company number 06300637.

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